Privacy Policy – AMG Towing (Edmonton, Alberta)
Effective Date: March 2026

AMG Towing (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our towing and roadside assistance services in Edmonton, Alberta.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Home or billing address

Service Information

  • Vehicle details (make, model, license plate)

  • Location of service requests

  • Service history and transaction details

Payment Information

  • Billing details (processed securely through third-party payment providers; we do not store full credit card information)

Technical Information

  • IP address

  • Device type

  • Website usage data (if you visit our website)

2. How We Use Your Information

We use your information to:

  • Provide towing and roadside assistance services

  • Respond to service requests and customer inquiries

  • Process payments and send invoices

  • Improve our services and customer experience

  • Communicate important updates or service-related information

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., payment processors, dispatch systems)

  • Employees and contractors who need access to perform services

  • Law enforcement or regulatory authorities when required by law

4. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, accounting, or reporting requirements

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under applicable Canadian privacy laws, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Withdraw consent (subject to legal or contractual restrictions)

To exercise these rights, please contact us using the information below.

7. Cookies and Website Tracking

If you use our website, we may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze site traffic

  • Enhance user experience

You can modify your browser settings to decline cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

AMG Towing
Edmonton, Alberta
Phone: 1-587-700-7514
Email: amgtow.r@gmail.com

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.